Essex Property Trust reviews

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Dry Loft

google

Unfortunately, we are unable to locate you as a resident of Via based on your Google username. If the beeping noise youre referring to is related to the painting project at our community, were glad to let you know this project has been completed on most of our residential buildings as of several weeks ago! If the beeps are coming from another location, let us know and we can look into it. -Kyle, Community Manager

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1

Well, manager lied again. He again said that contractors will stop to make noise yesterday, and today i woke up because of beeping again.

1572647379

Claudi Boarder

google

Greetings, Claudi. Feel free to visit whenever you'd like! We'd be happy to show you around the community and answer any questions about the surrounding area. Hopefully we'll see you soon! -- John L., Via.

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3

I am looking forward to connecting into that area no I not never before I would love to see it in person looks very nice. Looking for apartments soon

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Shannon Cossey

google

We appreciate the five stars, Shannon, and we agree - our location is central to some great shops and dining! - Kyle, Community Manager

1609274441

5

Good place to shop

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Paul Gunning

google

Thanks for the five-star review, Paul! - Kyle, Community Manager

1606505955

5

I always will love lucky's alot of mystery there

1578445244

wm ch

google

We appreciated your two years with us, William, and we value your feedback. As you noted, annual lease increases are a reality in this market, though we have taken the rare step of capping our increase percentages. We apologize for any challenges you encountered during your stay. We ask that residents always follow procedures in the event of a fire alarm. While some smoke detections may just be minor issues such as cooking smoke, our alarm system is tested regularly and working properly. We're sorry for any inconvenience. Thank you as well for bringing your ant situation to our attention, as we take such matters very seriously. If you have additional questions, or if there is anything else we can do for you, we hope you'll let us know. Thank you. -- James Z., Via.

1582913447

1

I lived in Via apartment for two years. I do not recommend this apt, although its location is very convenient. Some bad experience I had are listed here: (1) This apt is overpriced. Every year the mgmt team increased the rent for ~$300, from ~$3000 in 2016, to ~$3300 in 2017, later to ~$3600 in 2018. This is the price of a 2B2B room ! Every year I asked for discount of old residents, which is a pretty common rule in many apt. The mgmt team never approved it though, so I decided to quit. (2) I lived on the 1st floor. The windows are very close to plants and soils in the courtyard, so the living room and kitchen were always disturbed by ants. The staff helped me to request ant control services, but it could work out for only a month. Ants would show up again and again. In the second year of my stay, I had to keep the kitchen empty and not cook at home. This is very inconvenient ! (3) At times, the mgmt team allowed some fitness classes to take the courtyard. The classes not only played loud music but also used the electricity outlet in my balcony. It turned out I paid their electricity bill ! I sent emails to the mgmt team but they took no action. (4) During my two-year stay, the firm alarm went off a few times at night. The drowsy residents in the whole building had to exit and stay in the chilly night for half an hour. The Sunnyvale fire department didn't find any fire later. No explanation was given in the next few days. It looked like the mgmt team never knew what was happening at night.